Privacy Policy

Privacy Policy

Introduction

At Lumina Solar we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our services.

Information We Collect

We collect the following types of information:

1. Personal Information: Name, address, email address, phone number, and other contact details provided by you.

2. Financial Information: Payment information such as credit card details and billing address.

3. Technical Information: IP address, browser type, operating system, and browsing behaviour collected through cookies and similar technologies.

4. Usage Information: Information about how you use our website and services.

How We Use Your Information

We use your information for the following purposes:

1. Service Delivery: To provide and manage our solar energy solutions.

2. Communication: To communicate with you about your account, respond to inquiries, and send updates or promotional materials.

3. Improvement: To analyse and improve our website and services.

4. Compliance: To comply with legal requirements and protect our rights.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

1. Service Providers: Third-party companies that assist us in providing our services.

2. Legal Authorities: When required by law or to protect our rights and safety.

3. Business Transfers: In the event of a merger, acquisition, or sale of our business.

Data Security

We implement robust security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or email transmission is completely secure or error-free.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and collect usage data. You can control cookie preferences through your browser settings.

Your Rights

You have the right to access, correct, update, or delete your personal information. You may also opt out of receiving promotional communications from us at any time.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after changes are made constitutes your acceptance of the revised policy.